Monday, March 25, 2013

GAS TROUBLE

We all have to buy LPG cylinders. The three Government controlled oil companies rule the roost. The private players are too expensive for a normal household. The agents of these oil companies to whom the job of distribution is given are the lords of the rings. Typically, if any household books the refill with one of these agents, the cylinders are sent through their delivery boys. God, the power these delivery boys have may put any Manager in a company to shame. These delivery boys demand the tip and that too an amount fixed by them. Presently, the delivery boy charges Rs.30/- for delivering a cylinder. Do we give in because of a sympathy that these hard working boys deserve something.and  for this do they have to demand?. My own feeling is that full cost of delivering the LPG cylinder should be borne by the agent out of his commission that he gets from the oil Companies. However, they pay a meager salary to these delivery boys with the hope that they may 'make up' by collecting tips from households. They would then maximise their profit.

In case, the payment of tip is refused, then there is a fear that these delivery boys may deliberately delay the delivery of the cylinders and also behave rudely. As on date these companies, being in the service to consumers from whom they are earning well, lack a public grievance forum or a channel through which the public can voice their grievance.

Are you getting your query answered by the delivery boy or the agent responsible?.
How many time you have tried to call the agent on the telephone and he does not pick up?
Have you at all received polite and correct answers to your queries from these people?.

People must voice their protest/dissent to the service of these Government agencies who have ruled for too long. The problem cited may look frivolous, but is it ethical?. How may such frivolous, but unethical practices that we as people can shut our eyes an mouth to?

Friday, March 15, 2013

INTRODUCTION AND INTENT

Through this blog, my aim is to bring to notice the wrongs that we are doing. some of us may be aware of this, but some others may not be. It is a fact that day by day there is degradation in our living style and values are getting lost. Everyday and every minute the borderline is being tested and crossed. The bad characteristics are raising their head and good ones receding into the background. Not only this, the practicioners of the values put to test. It is said that this is the age of Kali Yug and the society will continue to fall in standards. We may have to wait for an Avtaar to rectify the society and to protect the Good. But the question is whether some of the good people will be able to patiently bear the onslaught and live a normal life. Surely not. They may have to suffer in pain. Only some can pray that some sense will dawn on the society.

Therefore this article is both an opportunity for me and others to vent their feelings and also fervently hope that some wrong doers will give a thought and be more empathetic.